Warning:
1. Please report your account issue in time. Generally we are not able to handle cases that are older than 15 days.
2. To make sure you receive our emails, please add acct@mx.mail.conqueronline.com to your address book or safe sender list.

If you cannot fill the form below because you cannot remember or provide the registered email, please email as much information required on the form as you can to: acct@mx.mail.conqueronline.com.

PS: Please allow us 1-2 business days to process the case, thanks for your patience.
----- Account Issues -----

Please fill out and submit the following form if you experience the following issues with your account: Password Lost; Account deleted. A GM will contact you by email shortly.  Please note that any incomplete or incorrect information that you submit may cause delay or our inability to process your case. Thank you for your cooperation and patience.
Service Type :

Account Login ID:

  
Server Name:
Character Name:
  
Current and Previous Passwords (as Many as Possible):
  
Conquer Online Registered Email Address:
    
Security Question:
  
Security Answer:
  
Identification ID:
  
DB Codes Credited:

Problem Description:

  
Validate Code: